Pochi Pochi: Bubble Pop Support

Last updated: September 20, 2026

Thanks for playing "Pochi Pochi: Bubble Pop"! Here are answers to common questions and how to reach us.

Ads aren't showing

Ads may not appear if there's no network connection, or occasionally when no ad inventory is available. Please try again later. If you've purchased "Remove Ads," ads will not be shown.

I purchased Remove Ads but ads are still showing

Please try "Restore Purchases" in the Settings screen. If you're signed in with the same Apple ID or Google account used for the purchase, it will be restored. If the issue continues, please contact us below.

Purchases and refunds

Payments are processed through the App Store / Google Play, and the Developer does not have access to your card details. To request a refund, please use your purchase history in the store (App Store / Google Play) you purchased from.

Reporting a bug or other inquiries

For bug reports, feedback, or other questions, please contact us at the email below. If possible, please include your device model, OS version, and a description of what happened.

For information on how we handle personal data, please see our Privacy Policy.