Starry Window Privacy Policy
Last updated: October 18, 2026
Operator and scope
Roamcraft provides Starry Window and its product and support website. This policy describes how information is handled.
Information kept on your device
Language, volume, reduced-motion and audio-only settings, and playback positions are stored on your device. We do not send listening history or these settings to our own server. The app has no sign-in, advertising SDK, or listening-event analytics.
Purchase information
Apple App Store or Google Play and RevenueCat process an anonymous app user ID, product IDs, transactions including purchases, restorations and refunds, and access entitlements. These support purchase verification, app functionality, fraud prevention, and purchase and revenue reporting. Anonymous IDs identify purchase records without requiring your name or email. Payment card details are handled by your store and are not received by us.
Connections and service providers
Expo / EAS Update checks for app updates and delivers updated assets. Purchase, update and website services may process IP addresses and technical information such as OS and app versions. Processing may take place outside your country. See the policies of RevenueCat, Expo, Apple and Google.
Voice and AI
Koyomi’s narration was synthesized using ElevenLabs during production and is bundled with the app. The app does not send user input to AI, record your voice, or collect your location.
Support and retention
If you contact us by form or email, we use your reply email address, inquiry category and message, optional app version, device, OS and occurrence time, and necessary order information to answer your request, investigate problems, or process deletion requests. We retain this information only as needed for those purposes and legal obligations. Service providers also apply their own retention terms to purchase records. We do not sell data for advertising or track you across apps.
Contact form processing
The form uses Cloudflare Turnstile for spam protection and Resend for email delivery. Submissions are delivered to us as email, are not stored in a separate database, and are not logged by our application code. Cloudflare may process IP addresses and browser or other technical information for spam prevention and security. See the Cloudflare policy and Resend policy. Requests for deletion or access to data continue to be accepted through the email address below.
Deletion and access requests
Delete local data by clearing app data or uninstalling. Manage OS backups separately. To request access, correction or deletion of RevenueCat purchase records, contact [email protected]. Provide your purchase store and the minimum order number or receipt information needed to locate the record. Do not send passwords or card numbers. Some records may need to be retained by law. Store transaction records remain with Apple or Google; restoring a purchase may recreate a RevenueCat record. Deletion does not issue a refund.
Website and changes
We do not add advertising or analytics cookies or tags to this website. The hosting service may process connection information for delivery and security. Material changes will be announced on this page or through another suitable channel. Contact: [email protected].